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Q129238: XCLN: Err Msg: Could Not Log On to Exchange Address…

Article: Q129238
Product(s): Microsoft Exchange
Version(s): 4.0 5.0
Operating System(s): 
Keyword(s): kbnetwork kbsetup
Last Modified: 08-MAR-1999

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The information in this article applies to:

- Microsoft Exchange Windows 3.x client, versions 4.0, 5.0 
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SYMPTOMS
========

When you install Microsoft Exchange on a Microsoft Windows 3.1 computer that is
running Microsoft Workgroup Add-On for MS-DOS as its network redirector, the
following error is generated when the user profile is being set up:

  Could not log on to the Exchange address book server
  Microsoft Exchange Client - 17402 - [810043FA]

CAUSE
=====

Running the Microsoft Exchange Windows 3.x client on a Windows 3.1 machine using
Microsoft Workgroup Add-On for MS-DOS is not supported.

RESOLUTION
==========

Use the LAN Manager version 2.2c MS-DOS network redirector instead of the
Workgroup add-on or use Windows for Workgroups version 3.11.

======================================================================
Keywords          : kbnetwork kbsetup 
Technology        : kbExchangeSearch kbExchange500 kbExchange400 kbExchangeClientSearch kbZNotKeyword3
Version           : 4.0 5.0

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