KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q129117: Unable to Print Landscape with PostScript After Installing SP2

Article: Q129117
Product(s): Microsoft Windows NT
Version(s): 3.50
Operating System(s): 
Keyword(s): 
Last Modified: 08-AUG-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Workstation version 3.5 
- Microsoft Windows NT Server version 3.5 
-------------------------------------------------------------------------------

SYMPTOMS
========

After installing Microsoft Windows NT U.S. Service Pack 2, you are unable to
print to a PostScript printer in landscape mode.

WORKAROUND
==========

To resolve this problem, install the fix mentioned below.

To work around this problem:

1. Change the default setting in job defaults dialogue box and choose OK.

2. Choose OK to exit out of the Details and Properties dialog boxes.

The new setting is saved.

You can also work around this problem, by using the Postscript files from build
807:

1. Replace the following files in the \SYSTEM32 directory with the files from
  your original Windows NT 3.5 installation media:

  PSCRIPT.DLL
  PSCRPTUI.DLL

  The files should be dated 9/4/94.

2. Restart the Spooler service to load the drivers.

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT version 3.5. This
problem was corrected in the latest U.S. Service Pack for Windows NT Workstation
or Server version 3.5. For information on obtaining this update, query on the
following word in the Microsoft Knowledge Base (without the spaces):

  S E R V P A C K 5

Additional query words: prodnt

======================================================================
Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTSsearch kbWinNTS350 kbWinNTS350search
Version           : 3.50

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.