KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q128960: Disk Defragmenter Err Msg: Error Defragmenting Drive C

Article: Q128960
Product(s): Microsoft Windows 95.x Retail Product
Version(s): 95
Operating System(s): 
Keyword(s): diskmem win95 defrag kbDefrag kbDiskMemory
Last Modified: 01-AUG-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows 95 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you run the Windows 95 Disk Defragmenter tool on drive C, you may receive
the following error message:

  Error Defragmenting Drive C

  Windows cannot defragment this drive now because it has been locked by a disk
  utility. Quit any utilities that may have locked this drive, and then try
  defragmenting the drive again.

CAUSE
=====

This error can occur if all the following conditions are met:

- Drive C is attached to an IDE controller.

- There is an Adaptec AHA-1542C SCSI controller with another hard disk attached
  to it in your computer.

- The ID for the SCSI hard disk is set to 0 (zero).

RESOLUTION
==========

To correct this problem, set the ID of the SCSI hard disk to anything except 0.
For information about how to change the ID setting, please refer to the Adaptec
controller documentation.

MORE INFORMATION
================

Note that this error can also occur if the boot sector of the hard disk is
infected with a computer virus.

======================================================================
Keywords          : diskmem win95 defrag kbDefrag kbDiskMemory 
Technology        : kbWin95search kbZNotKeyword3
Version           : 95

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.