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Q128930: Err Msg: NTVDM.EXE Has Encountered a System Error

Article: Q128930
Product(s): Microsoft Windows NT
Version(s): 
Operating System(s): 
Keyword(s): 
Last Modified: 08-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Workstation version 3.5 
- Microsoft Windows NT Server version 3.5 
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SUMMARY
=======

When you start the first 16-bit application after installing Windows NT version
3.5 Service Pack 2, the following error message may appear:

  NTVDM.EXE has encountered a system error The handle is invalid.

  Choose Close to terminate the application or Ignore.

If you choose Ignore, the 16-bit application continues to run correctly. In
addition, when you shut down Windows NT, the following message appears:

  NTVDM is Busy Choose end task or wait.


WORKAROUND
==========

To work around this problem, expand VGA.SY_ and VIDEOPRT.SY_ from the Windows NT
Server or Workstation version 3.5 installation media to the
%systemroot%\SYSTEM32\DRIVERs subdirectory as VGA.SYS and VIDEOPRT.SYS.

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT version 3.5. We are
researching this problem and will post new information here in the Microsoft
Knowledge Base as it becomes available.

Additional query words: prodnt display

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Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTSsearch kbWinNTS350 kbWinNTS350search

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