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Q128914: Quick Windows Viewer Loses Text During Windows Remote Control

Article: Q128914
Product(s): Microsoft Systems Management Server
Version(s): winnt:1.1
Operating System(s): 
Keyword(s): kbnetwork kbtshoot smsremtshoot kbRemoteProg
Last Modified: 31-JUL-2001

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The information in this article applies to:

- Microsoft Systems Management Server version 1.1 
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SYMPTOMS
========

If you minimize and then maximize Quick Windows Viewer during a Windows Remote
Control session, while viewing the MS-DOS command prompt started by a Package
Command Manager job, the text in the windows is lost. If the Quick Windows
Viewer is then minimized and maximized again, the client window is correctly
refreshed.

If you are running Windows 95, the SMS Administrator may cause a general
protection (GP) fault.

STATUS
======

Microsoft has confirmed this to be a problem in Systems Management Server
version 1.1. This problem was corrected in the latest US Service Pack for
Systems Management Server. For information on obtaining this update, query on
the following word in the Microsoft Knowledge Base (without the spaces):

  " S E R V P A C K " (without the quotation marks)

Additional query words: prodsms sms gpf

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Keywords          : kbnetwork kbtshoot smsremtshoot kbRemoteProg 
Technology        : kbSMSSearch kbSMS110
Version           : winnt:1.1

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