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Q128448: RAS Event ID 20013: The User Connected to Port…

Article: Q128448
Product(s): Microsoft Windows NT
Version(s): 3.50
Operating System(s): 
Keyword(s): 
Last Modified: 08-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Workstation version 3.5 
- Microsoft Windows NT Server version 3.5 
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SYMPTOMS
========

After you connect from a Remote Access Service (RAS) client to a RAS Server in
Windows NT version 3.5 and perform file transfer using the TCP/IP protocol in
heavy network traffic, the following event may appear in the Event Viewer of the
RAS Server:

  Event ID: 20013
  Source: Remote Access
  Type: Error
  Description: The user connected to port <port> has been disconnected due
  to a fatal network error on the local network.


STATUS
======

Microsoft has confirmed this to be a problem in Windows NT version 3.5. This
problem has been corrected in the latest U.S. Service Pack for Windows NT
version 3.5. For information on obtaining the Service Pack, query on the
following word in the Microsoft Knowledge Base (without the spaces):

  S E R V P A C K

Additional query words: prodnt nbt

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Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTSsearch kbWinNTS350 kbWinNTS350search
Version           : 3.50

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