KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q128442: ErrMsg: "5735: Protocol Manager has reported…" w/ 3Com NIC

Article: Q128442
Product(s): Windows for Workgroups and Windows NT Networking Issues
Version(s): winnt:3.0,3.5
Operating System(s): 
Keyword(s): kberrmsg kbhw kbnetwork kbHardware
Last Modified: 08-AUG-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Workstation version 3.5 
- Microsoft Windows NT Server version 3.5 
- Microsoft Network Client for MS-DOS version 3.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

After building an MS-DOS Client boot disk using the Windows NT Server Network
Client Administrator and using the disk to boot a computer with a 3Com 3c509 or
3c503 Network Interface Card (NIC), the "net start" line in the Autoexec.bat
file fails and the following error message appears:

  Error 5735: Protocol Manager has reported that a network adapter cannot be
  found.

RESOLUTION
==========

Run the setup program for the NIC and disable the Plug and Play option.

The 3c509 or 3c503 are manufactured by 3Com, Corp., a vendor independent of
Microsoft; we make no warranty, implied or otherwise, regarding this product's
performance or reliability.

Additional query words: prodnt unable bind

======================================================================
Keywords          : kberrmsg kbhw kbnetwork kbHardware 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTSsearch kbWinNTS350 kbWinNTS350search kbAudDeveloper kbZNotKeyword kbNetworkClientSearch kbNetworkClient300DOS
Version           : winnt:3.0,3.5
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.