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Q128430: Cannot Install TCP/IP After Installing SQL Server

Article: Q128430
Product(s): Microsoft Windows NT
Version(s): 3.50
Operating System(s): 
Keyword(s): 
Last Modified: 08-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Workstation version 3.5 
- Microsoft Windows NT Server version 3.5 
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SYMPTOMS
========

After you install SQL server and then run Control Panel to install TCP/IP,
Connectivity Utilities is unavailable (grayed out), even though TCP/IP is not
installed.

CAUSE
=====

When you install SQL Server and choose to include the TCP/IP connectivity on a
computer running Windows NT without TCP/IP installed, a message is displayed
that asks you if you want to proceed. If you select Yes, false TCP/IP and
Parameter keys are created in the following registry key under the
HKEY_LOCAL_MACHINE subtree:

  \SYSTEM\CURRENTCONTROLSET\SERVICES

When you attempt to install TCP/IP, Windows NT finds the registry entries, and
believes that TCP/IP is already installed, and installs utilities, but not the
protocol.

WORKAROUND
==========

To work around this problem, delete the registry keys created by SQL Server,
install TCP/IP, and then reinstall SQL Server.

Additional query words: prodnt
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Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTSsearch kbWinNTS350 kbWinNTS350search
Version           : 3.50

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