KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q128234: Scheduling Windows NT Backup Fails and Locks Backup Process

Article: Q128234
Product(s): Microsoft Windows NT
Version(s): winnt:3.5,3.51,4.0,4.5
Operating System(s): 
Keyword(s): kbtool
Last Modified: 08-AUG-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Workstation versions 3.5, 3.51, 4.0 
- Microsoft Windows NT Server versions 3.5, 3.51, 4.0 
- Microsoft BackOffice Small Business Server versions 4.0, 4.5 
-------------------------------------------------------------------------------

SYMPTOMS
========

When there is no tape in the drive and you use the AT command without the
interactive switch to run Windows NT Backup, the backup encounters an error or
is unable to accept the command line. As a result, Windows NT Backup stops
responding (hangs); you cannot run Windows NT Backup again until you restart
Windows NT.


WORKAROUND
==========

Use the /INTERACTIVE switch with the AT command to open the interactive desktop.
If any errors occur, you will be able to correct them and continue or quit
Windows NT Backup.

EXAMPLE:

AT 11:00PM /interactive /every:m,t,w,th,f,sa,su c:\Atbackup.cmd

To use the /interactive switch you must configure the scheduler service to log on
as the SYSTEM ACCOUNT and "Allow Service To Interact With Desktop" by using
Control Panel - Services, highlight Scheduler and pressing the Startup button.

Additional query words: prodnt NTBackup Scheduler backup sbs schedule

======================================================================
Keywords          : kbtool 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT350search kbWinNT400search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search kbAudDeveloper kbSBServSearch kbSBServ400 kbSBServ450
Version           : winnt:3.5,3.51,4.0,4.5

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.