KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q127987: VFW Err Msg: Unable to Load the Capture Driver

Article: Q127987
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:95
Operating System(s): 
Keyword(s): 
Last Modified: 17-DEC-2000

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows 95 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you try to use the CapScrn tool (CAPSCRN.EXE) that is included with
Microsoft Video for Windows version 1.1 and the Video for Windows portion of
Microsoft Office Professional version 4.3c, you receive the following error
message:

  Unable to load the capture driver. The driver is either already in use, out
  of memory, or is not installed.

CAUSE
=====

When you start CapScrn, SCRNCAP.DRV (the capture device driver) is loaded into
memory. MSVIDEO.DLL, the file responsible for loading this device driver, has
changed from Windows version 3.1 and requires an entry in the SYSTEM.INI file to
load the driver into memory correctly in Windows 95.

RESOLUTION
==========

To resolve this problem, use any text editor (such as Notepad) to edit the
SYSTEM.INI file. Add the following line to the [Drivers] section of the file:

  MSVIDEO8=SCRNCAP.DRV

After you add this line, save and close the file and then restart your computer.

Additional query words: screen capture

======================================================================
Keywords          :  
Technology        : kbWin95search kbZNotKeyword3
Version           : WINDOWS:95

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.