KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q127735: PC Win: Err Msg: File Manager Cannot Find Specified File…

Article: Q127735
Product(s): Microsoft Mail For PC Networks
Version(s): WINDOWS:3.2
Operating System(s): 
Keyword(s): 
Last Modified: 31-OCT-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Mail for Windows, version 3.2 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you start the Setup program for version 3.2 of Microsoft Mail for Windows
from File Manager, you may receive the following error prior to the display of
the Welcome to Microsoft Mail for Windows dialog box:

  File Manager cannot find the specified file (or one of its components).

  Make sure the path and file names are correct and that all required libraries
  are available.

CAUSE
=====

This error is caused by a missing dynamic-link library (DLL) needed for the
Setup program.

RESOLUTION
==========

1. Determine if the following files are present in the shared client
  installation directory, and replace any missing files:

  MSCOMSTF.DLL
  MSSHLSTF.DLL
  MSUILSTF.DLL
  MSINSSTF.DLL
  MSDETSTF.DLL
  MSCPYDIS.DLL
  CUISTF.DLL

2. Run the client Setup program, SETUP.EXE, from Program Manager from the File
  menu, choose Run. You will receive a dialog box with the name of the missing
  file.

  NOTE: The Windows session may hang with this method.

Additional query words: 3.20

======================================================================
Keywords          :  
Technology        : kbMailSearch kbZNotKeyword3 kbMail320
Version           : WINDOWS:3.2

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.