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Q126700: Sound Problems with the Monte Carlo Sound Card

Article: Q126700
Product(s): Microsoft Home Multimedia Titles
Version(s): 1994 edition,1995 edition,1996 edition,1997 edition,4.3-CD; WINDOWS:1.0,1.1,1.1a,1.1b,
Operating System(s): 
Keyword(s): 
Last Modified: 08-NOV-2001

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The information in this article applies to:

- Microsoft Bookshelf for Windows versions 1994 edition, 1995 edition 
- Microsoft Bookshelf for Windows, 1995 Intro Edition 
- Microsoft Bookshelf '95 for Windows 95 
- Microsoft Bookshelf 1996-97 for Windows 
- Microsoft Cinemania for Windows versions 1996 edition, 1997 edition 
- Microsoft Creative Writer for Windows, versions 1.0, 1.1, 1.1a, 1.1b, 2.0 
- Microsoft Encarta 95 The Complete Interactive Multimedia Encyclopedia for Macintosh 
- Microsoft Encarta 96 Encyclopedia for Windows 
- Microsoft Encarta 97 Encyclopedia for Windows 
- Microsoft Encarta 96 World Atlas for Windows 
- Microsoft Encarta 97 World Atlas for Windows 
- Microsoft Encarta Encyclopedia 97 Deluxe for Windows 
- Microsoft Music Central for Windows versions 1996 edition, 1997 edition 
- Microsoft Office for Windows, version 4.3-CD 
- Microsoft Word for Windows and Bookshelf 1994 edition 
- Microsoft World of Flight for Windows, version 1.0 
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SYMPTOMS
========

When using the Turtle Beach Monte Carlo sound card, you may experience partial
sound or no sound in a variety of Windows applications. However, wave (.wav)
sounds will play correctly from Media Player.

Pronunciations in Bookshelf and Encarta may play correctly the first time;
however, subsequent attempts to play sound may fail.

RESOLUTION
==========

Use the Monte Carlo Standard drivers and not the V-synth driver. For additional
information about using the Monte Carlo or Turtle Beach drivers, consult the
documentation from the hardware provider.


MORE INFORMATION
================

By default, the Monte Carlo Setup program loads the V-synth driver shipped by
Monte Carlo. This driver gives improved MIDI playback, but may cause problems
when using Digital Audio (wave) intensive applications.

For more information, contact Turtle Beach technical support at (510) 624-6200.

The third-party products discussed here are manufactured by a vendor independent
of Microsoft; we make no warranty, implied or otherwise, regarding these
products' performance or reliability.

Additional query words: 1994multi media multimedia multi-media mmtitles fix msn_bookshelf encarta 95 96 97

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Keywords          :  
Technology        : kbHWMAC kbOSMAC kbWordSearch kbOfficeSearch kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbZNotKeyword kbBookshelfSearch kbEncartaEncycSearch kbZNotKeyword3 kbCineManiaSearch kbOffice430 kbCreativeWriter100 kbCreativeWriter200 kbBookShelf1994 kbBookShelf1995 kbBookShelf1996 kbBookShelf1997 kbBookShelf1995Intro kbCinemania1996 kbCinemania1997 kbCreativeWriter110 kbCreativeWriter110a kbCreativeWriter110b kbMusicCentral kbWorldofFlight kbEncartaEnCyc1996 kbEncartaEnCyc1997 kbEncartaEnCyc1997Del kbEncartaEnCyc1995Mac kbEncartaWorldAtlas1996 kbMusicCentral1996 kbMusicCentral1997 kbWordBookshelf94
Version           : :1994 edition,1995 edition,1996 edition,1997 edition,4.3-CD; WINDOWS:1.0,1.1,1.1a,1.1b,2.0

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