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Q126697: Err Msg: ERROR 3649: The IFSHLP.SYS Driver Is Not Installed

Article: Q126697
Product(s): Microsoft Windows 3.x Retail Product
Version(s): WINDOWS:3.11
Operating System(s): 
Keyword(s): 
Last Modified: 23-SEP-1999

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The information in this article applies to:

- Microsoft Windows for Workgroups version 3.11 
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SYMPTOMS
========

When you run the command NET START NETBEUI you receive the following error
message:

  ERROR 3649: To load NetBEUI, the NDISHLP.SYS driver must be listed in the
  [Network Drivers] section of the SYSTEM.INI file.

CAUSE
=====

This error message can occur for either of the following reasons:

- The IFSHLP.SYS driver is not being loaded in the CONFIG.SYS file and you are
  trying to run the NET START NETBEUI command.

- The "Transport=" line is missing the NDISHLP.SYS driver entry in the [Network
  Drivers] section of the SYSTEM.INI file.

RESOLUTION
==========

To correct this problem, follow these steps:

1. Verify that the NDISHLP.SYS driver is listed in the "Transport=" line in the
  [Network Drivers] section of the SYSTEM.INI file.

2. Edit the CONFIG.SYS file with any text editor (such as Notepad). If it does
  not already exist, place the line "device=c:\<windows>\ifshlp.sys"
  (without the quotation marks) at the end of the file. Substitute the name of
  your Windows directory for <windows> in the line above. Save and then
  close the CONFIG.SYS file, quit Windows, and restart your computer.

MORE INFORMATION
================

The IFSHLP.SYS driver is not automatically added in the CONFIG.SYS file when you
are using multiple configurations.

Additional query words: 3.11 netbuie ndishelp

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Keywords          :  
Technology        : kbAudDeveloper kbWFWSearch kbWFW311
Version           : WINDOWS:3.11

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