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Q126334: Turbo Tax Fails to Print Under Windows NT

Article: Q126334
Product(s): Microsoft Windows NT
Version(s): 3.5 4.0
Operating System(s): 
Keyword(s): kb3rdparty kbprint kbPrinting
Last Modified: 07-SEP-2001

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The information in this article applies to:

- Microsoft Windows NT Workstation versions 3.5, 4.0 
- Microsoft Windows NT Server versions 3.5, 4.0 
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SYMPTOMS
========

If you try to print from Turbo Tax for Windows under Windows NT, either the
following error message appears

  The exception privileged Instruction (0xc0000096] occurred in the application
  at location [0x01fd6756).

or a DR. Watson log error message is created from NTVDM.EXE. The numbers in the
error message may vary.

This problem occurs with all printer drivers, and occurs when you print over a
network, locally, or to a file.

CAUSE
=====

According to Intuit Technical support, they do not support Turbo Tax on Windows
NT.


Additional query words: prodnt
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Keywords          : kb3rdparty kbprint kbPrinting 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT350search kbWinNT400search kbWinNTW350 kbWinNTW350search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS350 kbWinNTS350search
Version           : 3.5 4.0

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