KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q126231: Printer Configuration Options Unavailable

Article: Q126231
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:3.1,3.11
Operating System(s): 
Keyword(s): 
Last Modified: 11-OCT-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows versions 3.1, 3.11 
- Microsoft Windows for Workgroups versions 3.1, 3.11 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you are changing printers in Control Panel or an application, some of the
printer configuration options (such as Network or Settings) are unavailable.

CAUSE
=====

Some of the parallel port entries in the [ports] section of the WIN.INI file
contain lowercase letters.

RESOLUTION
==========

To make the printer configuration options available, edit the parallel port
entries in the [ports] section of the WIN.INI file. Change the parallel port
entries so that they are in all uppercase letters.

MORE INFORMATION
================

The affected ports will appear in lowercase letters in the Control Panel
Printers utility. Network connections for the affected ports are lost and you
cannot create new network connections for the ports.

Additional query words: 3.10 3.11 timeouts greyed out grayed

======================================================================
Keywords          :  
Technology        : kbAudDeveloper kbWin3xSearch kbWFWSearch kbZNotKeyword3 kbWin310 kbWin311 kbWFW310 kbWFW311
Version           : WINDOWS:3.1,3.11

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.