KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q126102: Paintbrush Causes GP Fault with VGA or SVGA Display Driver

Article: Q126102
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:3.1,3.11
Operating System(s): 
Keyword(s): 
Last Modified: 12-NOV-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows versions 3.1, 3.11 
- Microsoft Windows for Workgroups versions 3.1, 3.11 
-------------------------------------------------------------------------------

SYMPTOMS
========

If you are using either the VGA or SVGA display driver and make the following
changes in Paintbrush, you receive a

  general protection (GP) fault

error message in Paintbrush:

- Change the Units option in the Image Attributes dialog box to Pels.

- Set the Height setting to 833 and the Width setting to a value between 929
  and 944 in the Image Attributes dialog box.

Once you have made these changes you cannot restart Paintbrush.

WORKAROUND
==========

There are two ways to work around this problem.

Method 1
--------

Set the Height and Width values so they do not match the values listed above. If
you cannot start Paintbrush to make these changes, use any text editor (such as
Notepad) to edit the [Paintbrush] section of the WIN.INI file. Change the
"width=" and "height=" lines to values that do not match those listed above, and
then save and close the WIN.INI file. For example, you could use the following
settings in the WIN.INI file:

  [Paintbrush]
  width=928
  height=833

Method 2
--------

You may be able to work around this problem by using a display driver other than
the VGA or SVGA display driver.

Additional query words: 3.10 3.11 gpf paintbrush.exe pbrush.exe

======================================================================
Keywords          :  
Technology        : kbAudDeveloper kbWin3xSearch kbWFWSearch kbZNotKeyword3 kbWin310 kbWin311 kbWFW310 kbWFW311
Version           : WINDOWS:3.1,3.11

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.