KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q126017: Cannot Play Uncompressed Wave Sounds with Windows NT 3.5

Article: Q126017
Product(s): Microsoft Home Multimedia Titles
Version(s): WINDOWS:1.0; :1994 edition,1995 edition; winnt:3.5
Operating System(s): 
Keyword(s): 
Last Modified: 08-NOV-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Ancient Lands for Windows, version 1.0 
- Microsoft Bookshelf for Windows versions 1994 edition, 1995 edition 
- Microsoft Cinemania for Windows 1995 edition 
- Microsoft Dangerous Creatures for Windows, version 1.0 
- Microsoft Dinosaurs for Windows, version 1.0 
- Microsoft Encarta 1994 The Complete Multimedia Encyclopedia 
- Microsoft Encarta 95 The Complete Interactive Multimedia Encyclopedia for Macintosh 
- Microsoft Musical Instruments for Windows, version 1.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

The applications listed at the top of this article may generate the following
messages during startup or while attempting to play certain sounds when you run
the applications in the Windows NT version 3.5 environment:

Encarta 1994 and 1995
---------------------

  The specified device is not open or is not recognized by MCI.
  device: WaveAudio.

Cinemania 1995
--------------

  Cinemania had problems playing the audio (wav) file. The specified device is
  not open or is not recognized by MCI.

Musical Instruments, Ancient Lands, Dinosaurs, and Dangerous Creatures
----------------------------------------------------------------------

  Unexpected error [mci602]. Cannot play sounds. Would you like to continue
  using <program> without sound?

Bookshelf 1994
--------------

  The specified device is not open or is not recognized by MCI. File:
  X:\BOOKS\mm\<filename>.wav.

RESOLUTION
==========

Check the registry for the following lines.

The HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\WINDOWS NT\MCI line should be:

  WaveAudio:REG_SZ:mciwave.drv

The HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\WINDOWS NT\MCI32 line should be:

  WaveAudio:REG_SZ:mciwave.dll

Ensure that the following files are in the System32 directory:

  Filename       Size      Date
  -------------------------------

  Mciwave.dll    24,704    9/4/94
  Mciwave.drv    28,160    9/4/94

Additional query words: multi media multimedia multi-media mmtitles winnt windowsnt

======================================================================
Keywords          :  
Technology        : kbHWMAC kbOSMAC kbHomeProdSearch _IKkbbogus kbHomeMMsearch kbEncartaSearch kbZNotKeyword kbBookshelfSearch kbEncartaEncycSearch kbCineManiaSearch kbAncientLands kbBookShelf1994 kbBookShelf1995 kbCinemania1995 kbDangerousCreatures kbDinosaurs100 kbMusicalInst kbEncartaEnCyc1994 kbEncartaEnCyc1995Mac
Version           : WINDOWS:1.0; :1994 edition,1995 edition; winnt:3.5

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.