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Q126016: Multimedia: Wave Error Messages Under Windows NT 3.5

Article: Q126016
Product(s): Microsoft Home Multimedia Titles
Version(s): WINDOWS:1.0; :1994 edition,1994-1995 edition,1995 edition; winnt:3.5
Operating System(s): 
Keyword(s): 
Last Modified: 08-NOV-2001

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The information in this article applies to:

- Microsoft Ancient Lands for Windows, version 1.0 
- Microsoft Bookshelf for Windows versions 1994 edition, 1995 edition 
- Microsoft Cinemania for Windows 1995 edition 
- Microsoft Complete Baseball for Windows, version 1994 edition 
- Microsoft Complete Basketball for Windows 1994-1995 edition 
- Microsoft Dangerous Creatures for Windows, version 1.0 
- Microsoft Dinosaurs for Windows, version 1.0 
- Microsoft Encarta 1994 The Complete Multimedia Encyclopedia 
- Microsoft Encarta 95 The Complete Interactive Multimedia Encyclopedia for Macintosh 
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SUMMARY
=======

When you are playing sounds in the Windows NT version 3.5 environment, you may
encounter the following symptoms:

- No sound in Encarta, or Bookshelf, or Dangerous Creatures.

- Only title sounds in Ancient Lands, Cinemania, and Dinosaurs. No sound in the
  tours.

- Only button-click sounds in Complete Baseball and Complete Basketball.

NOTE: For descriptions of additional problems, see the More Information section
at the bottom of this article.

RESOLUTION
==========

Ensure that the following drivers are in the SYSTEM32 directory:

  Filename      Size      Date
  ------------------------------

  MSACM.DLL     56,704    9/4/94
  MSACM32.DLL   82,384    9/4/94
  MSACM32.DRV   28,960    9/4/94
  IMAADP32.ACM  18,000    9/4/94
  MSADP32.ACM   17,488    9/4/94
  MSGSM32.ACM   24,768    9/4/94
  TSSOFT32.ACM   9,760    9/4/94

Also, ensure that the following lines are in the
HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\WINDOWS NT\DRIVERS32 section of the
registry:

      msacm.imaadpcm:REG_SZ:imaadp32.acm
      msacm.msadpcm:REG_SZ:msadp32.acm
      msacm.msgsm610:REG_SZ:msgsm32.acm
      wavemapper:REG_SZ:msacm32.drv

To check the registry, do the following:

1. From the File menu in Program Manager, choose Run.

2. Type the following and choose OK:

  "c:\winnt35\system32\regedt32.exe" (without the quotation marks)

3. Make the HKEY_LOCAL_MACHINE window active by clicking it.

4. Change to the SOFTWARE\MICROSOFT\WINDOWSNT\CURRENTVERSON\DRIVERS32 directory
  by double-clicking each respective directory.

MORE INFORMATION
================

You may receive the following error message when running Encarta 1995 with
Windows NT 3.5

  Unknown problem while loading the specified device driver file

  <drive>:\encyc95\AUDIO.M12!<xxxxxxxx.WAV>

where <drive> is your CD-ROM drive and <xxxxxxxx.WAV> is a name such
as T048604A.WAV. (This applies to Encarta 1995 only, NOT to Encarta 1994.)

After you receive this error message, Encarta plays no sound. To correct this
problem, do the following:

1. Make sure the following entry is in HKEY_CURRENT_USER\CONTROL PANEL\IOPROCS
  registry:

  M12:REG_SZ:mvfs1232.dll

2. Make sure MVFS1232.DLL is in the WINNT35\SYSTEM32 directory.

Additional query words: kbhowto multi media multimedia multi-media mmtitles windowsnt winnt '94 '95 viewer MCI

======================================================================
Keywords          :  
Technology        : kbHWMAC kbOSMAC kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbGamesSearch kbZNotKeyword kbBookshelfSearch kbBaseballSearch kbEncartaEncycSearch kbCineManiaSearch kbAncientLands kbCompleteBaseballSearch kbCompleteBasketballSearch kbBookShelf1994 kbBookShelf1995 kbCinemania1995 kbCompleteBaseball1994 kbCompleteBasketball1994 kbCompleteBasketball1995 kbDangerousCreatures kbDinosaurs100 kbEncartaEnCyc1994 kbEncartaEnCyc1995Mac
Version           : WINDOWS:1.0; :1994 edition,1994-1995 edition,1995 edition; winnt:3.5

=============================================================================

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