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Q125489: PC Win: Err Msg: MMFCLEAN.EXE Has Stopped Responding…

Article: Q125489
Product(s): Microsoft Mail For PC Networks
Version(s): WINDOWS:3.2
Operating System(s): 
Keyword(s): 
Last Modified: 05-NOV-1999

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The information in this article applies to:

- Microsoft Mail for Windows, version 3.2 
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SYMPTOMS
========

If you run MMFCLEAN.EXE, the system you are running it on can lock up or hang.
You will also receive the following error message:

  MMFCLEAN.EXE has stopped responding to the system.

CAUSE
=====

In the first step of the MMFCLEAN.EXE procedure, it creates a TEMP file
(~mmf.tmp), which is a copy of the MMF file that it is attempting to clean. If
the program is halted in any way, the TEMP MMF will not get deleted. Trying to
run MMFCLEAN.EXE again may cause the system to lock up or hang.

RESOLUTION
==========

The resolution is to delete the offending TEMP files from the MAILDATA\MMF
directory, and MMFCLEAN should work.

NOTE: Insufficient disk space on the postoffice can also cause the system to
lock-up or hang without warning or error message.

MORE INFORMATION
================

For additional information, please see the following article in the Microsoft
Knowledge Base:

  Q117693 PC Adm: Microsoft Mail MMFCLEAN.EXE Utility

You can find MMFUTIL.EXE,
(http://support.microsoft.com/download/support/mslfiles/MMFUTIL.EXE,) a
self-extracting file, on the following services:

- Microsoft's World Wide Web Site on the Internet On the www.microsoft.com home
  page, click the Support icon.
  Click Knowledge Base, and select the product.
  Enter kbfile MMFUTIL.EXE, and click GO!
  Open the article, and click the button to download the file.

- Internet (anonymous FTP) ftp ftp.microsoft.com
  Change to the Softlib/Mslfiles folder.
  Get MMFUTIL.EXE

- The Microsoft Network On the Edit menu, click Go To, and then click Other
  Location. Type "mssupport" (without the quotation marks).
  Double-click the MS Software Library icon.
  Find the appropriate product area. Locate and Download MMFUTIL.EXE.


For additional information about downloading, please see the following article in
the Microsoft Knowledge Base:

  Q119591 How to Obtain Microsoft Support Files from Online Services

Additional query words: 3.20

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Keywords          :  
Technology        : kbMailSearch kbZNotKeyword3 kbMail320
Version           : WINDOWS:3.2

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