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Q125258: Pending Local Print Jobs May Disappear After Reboot of Server

Article: Q125258
Product(s): Microsoft Windows NT
Version(s): 
Operating System(s): 
Keyword(s): 
Last Modified: 08-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Workstation version 3.5 
- Microsoft Windows NT Server version 3.5 
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SYMPTOMS
========

In Windows NT 3.5, if there are local print jobs pending and the server is
rebooted or goes down (for example, a power outage without UPS), all the local
pending print jobs in all the queues will disappear. There is still header
(.SHD) files in \%SYSTEMROOT%\SYSTEM32\SPOOL\PRINTERS, but the corresponding
local job (.SPL) files are gone and do not print.


STATUS
======

Microsoft has confirmed this to be a problem in Windows NT version 3.5. We are
researching this problem and will post new information here in the Microsoft
Knowledge Base as it becomes available.


Additional query words: prodnt

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Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTSsearch kbWinNTS350 kbWinNTS350search

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