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Q124985: Bookshelf: Double-clicking Book Title Screen Causes GPF

Article: Q124985
Product(s): Microsoft Home Multimedia Titles
Version(s): 1994 edition
Operating System(s): 
Keyword(s): kbbuglist
Last Modified: 10-DEC-1999

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The information in this article applies to:

- Microsoft Bookshelf for Windows 1994 edition 
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SYMPTOMS
========

As soon as you double-click the title page (splash screen) of any of the
Bookshelf Books after you view a map in the Atlas, you see the following error
message:

  BS94APP caused a general protection fault in BS94.EXE at 0004:5D79

The location of the general protection (GP) fault may also be 0004:5D80.

A similar error occurs under Windows 95:

  This program has performed an illegal operation and will be shut down.
  If the problem persists, contact the program vendor.

If you expand the details section, you see the following additional information:

  BS94APP caused a general protection fault in module BS94.EXE at
  0004:00005d79.

MORE INFORMATION
================

Microsoft is researching this problem and will post new information here in the
Microsoft Knowledge Base as it becomes available.


Additional query words: msn_bookshelf gpf mmtitles 1994 1995 94 95

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Keywords          :  kbbuglist
Technology        : kbHomeMMsearch kbBookshelfSearch kbBookShelf1994
Version           : :1994 edition

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