KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q124374: Windows NT 3.1 Computer Cannot Log On to Windows NT 3.5 Domain

Article: Q124374
Product(s): Microsoft Windows NT
Version(s): 3.50
Operating System(s): 
Keyword(s): 
Last Modified: 08-AUG-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Workstation version 3.5 
- Microsoft Windows NT Server version 3.5 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you attempt to log on to a domain managed by a Windows NT Server 3.5
primary domain controller (PDC) from a Windows NT version 3.1 workstation, the
following error message appears:

  The system cannot log you on (C0000224). Please try again or consult your
  system administrator.

CAUSE
=====

This problem occurs when "User Must Change Password at Next Logon" is selected
on the PDC.

WORKAROUND
==========

To work around this problem:

1. Run User Manager for Domains on the Windows NT Server PDC.

2. Edit the User account for the person receiving the error message noted above.

3. Clear the "User Must Change Password at Next Logon" check box.

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT Workstation and
Windows NT Server version 3.5. This problem was corrected in the latest U.S.
Service Pack for Windows NT version 3.5. For information on obtaining the
Service Pack, query on the following word in the Microsoft Knowledge Base
(without the spaces):

  S E R V P A C K

Additional query words: prodnt usrmgr

======================================================================
Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTSsearch kbWinNTS350 kbWinNTS350search
Version           : 3.50

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.