KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q123694: Canceling the Network Install Wizard Causes Error on Restart

Article: Q123694
Product(s): Microsoft Windows 95.x Retail Product
Version(s): 95
Operating System(s): 
Keyword(s): win95
Last Modified: 17-DEC-2000

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows 95 
-------------------------------------------------------------------------------

SYMPTOMS
========

If you try to add a network client, adapter, protocol, or service, and you click
the Cancel button before the Network Install Wizard is finished copying files,
you receive an error message when Windows 95 restarts.

A variety of error messages can be generated. Examples include the following
messages:

  The driver file could not be found.

  Error loading device driver.

CAUSE
=====

The error message is displayed because the registry has been updated with the
new information but the corresponding files were not copied.

RESOLUTION
==========

Start Windows 95 in Safe mode by pressing the F5 key when you see the "Starting
Windows 95" message.

After Windows 95 has started, use one of these methods to eliminate the error
messages:

- Remove the component you just attempted to add.

- Allow the files to be copied to your hard disk when you are prompted.

You can perform either method from within the Network Install Wizard.

STATUS
======

Microsoft is researching this problem and will post new information here in the
Microsoft Knowledge Base as it becomes available.


MORE INFORMATION
================

You may also encounter this error because you originally installed Windows 95
from a network resource that is no longer available, or you no longer have the
appropriate access privileges.

If this is the case, you should:

- Obtain the appropriate access privileges to the network resource.

- Install the new components from Windows 95 disks or CD-ROM.

======================================================================
Keywords          : win95 
Technology        : kbWin95search kbZNotKeyword3
Version           : 95

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.