KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q123497: ALR Evolution Pentium Does Not Detect COM Ports

Article: Q123497
Product(s): Microsoft Windows NT
Version(s): 
Operating System(s): 
Keyword(s): 
Last Modified: 08-AUG-2001

3.10 3.50

WINDOWS

kb3rdparty nthw

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Workstation version 3.5 
- Microsoft Windows NT Server version 3.5 
-------------------------------------------------------------------------------

SYMPTOMS
========

After you install Windows NT version 3.5 on ALR Evolution V-Q/60 and Evolution
V-Q/66 computers, the serial ports are not recognized in the Ports option in
Control Panel. Windows NT Terminal reports that all serial (COM) ports are in
use.

CAUSE
=====

This problem occurs when Windows NT version 3.5 NTDETECT.COM is not able to read
the ALR EISA configuration file for serial port information. This problem does
not occur in Windows NT version 3.1.

RESOLUTION
==========

To resolve this problem, obtain ECU213.ZIP from ALR's bulletin board system
(BBS) at (714) 458-6834. This file includes the updated EISA configuration
utility (version 213). For additional information, contact ALR Technical Support
at (714) 581-6770 or (800) 257-1230.

The ALR Evolution computers discussed here are manufactured by Advanced Logic
Research Inc. (ALR), a vendor independent of Microsoft; we make no warranty,
implied or otherwise, regarding these products' performance or reliability.

Additional query words: prodnt 3.10 terminal.exe

======================================================================
Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTSsearch kbWinNTS350 kbWinNTS350search

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.