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Q123469: PRB: How to Handle the "invalid serial number" Error

Article: Q123469
Product(s): Microsoft SourceSafe
Version(s): 2.0x,3.01,3.02
Operating System(s): 
Keyword(s): kberrmsg kbusage
Last Modified: 12-FEB-2002

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The information in this article applies to:

- Microsoft SourceSafe for MS-DOS, versions 2.0x, 3.01, 3.02 
- Microsoft SourceSafe for Windows, versions 2.0x, 3.01, 3.02 
- Microsoft SourceSafe for Macintosh, versions 2.0x, 3.01, 3.02 
- Microsoft SourceSafe for Windows NT, versions 2.0x, 3.01, 3.02 
- Microsoft SourceSafe for UNIX, versions 2.0x, 3.01, 3.02 
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SYMPTOMS
========

The error "invalid serial number" occurs when a DEMO serial number has expired.

RESOLUTION
==========

Issue a updated serial number by following these steps:

1. Run SERIALIZ on the computer with outdated serial number. For example:

  C:\SS\ADMIN\SERIALIZ <data directory>

  This command gives a list of current serial numbers.


2. Install a new serial number. For example:

  C:\SS\ADMIN\SERIALIZ <data directory> -s<serial_num>

You can also reinstall the demo diskette to restart the 30 day period.

Additional query words:

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Keywords          : kberrmsg kbusage 
Technology        : kbHWMAC kbOSMAC kbSSafeSearch kbAudDeveloper kbZNotKeyword2 kbZNotKeyword3 kbSSafe2xDOSSearch kbSSafe302 kbSSafe2xSearch kbSSafe301DOS kbSSafe302DOS kbSSafe301 kbSSafe20xMacSearch kbSSafe301Mac kbSSafe301UNIX kbSSafe302UNIX kbSSafe20xUNIXSearch kbSSafe302Mac kbSSafe20xNTSearch kbSSafe301NT kbSSafe302NT
Version           : :2.0x,3.01,3.02
Issue type        : kbprb

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