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Q123322: No Access to COM Ports with SuperVoice 2.0b & RHICOMM.DRV

Article: Q123322
Product(s): Microsoft Windows 95.x Retail Product
Version(s): 95
Operating System(s): 
Keyword(s): win95 appscomp kbAppCompatibility
Last Modified: 28-JUL-2001

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The information in this article applies to:

- Microsoft Windows 95 
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SYMPTOMS
========

Windows 95 cannot gain access to the communication (COM) ports for detection.

CAUSE
=====

This symptom occurs if the Windows 3.1 communications application SuperVoice
version 2.0b is installed in Windows 95 when you add a new modem to the system.
This application copies a new communications driver called RHICOMM.DRV to the
Windows SYSTEM subdirectory and changes a line in the SYSTEM.INI file.

NOTE: The above symptom does not occur until you restart the system.

WORKAROUND
==========

Using a text editor such as MS-DOS Editor or Notepad, open the SYSTEM.INI file,
which is found in the Windows directory. In the [boot] section, locate the line
that reads:

  Comm.drv=Rhicomm.drv

Change this line to read:

  Comm.drv=Comm.drv

Save the changes and then restart the system.

MORE INFORMATION
================

SuperVoice is manufactured by Pacific Image Communications, a vendor independent
of Microsoft; we make no warranty, implied or otherwise, regarding this
product's performance or reliability.

Additional query words: 3rdparty comm port

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Keywords          : win95 appscomp kbAppCompatibility 
Technology        : kbWin95search kbZNotKeyword3
Version           : 95

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