KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q123277: NEC 3X CD-ROM Drives Not Supported

Article: Q123277
Product(s): Microsoft Windows NT
Version(s): winnt:3.5
Operating System(s): 
Keyword(s): 
Last Modified: 08-AUG-2001

3.50

WINDOWS

kbhw kb3rdparty

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Workstation version 3.5 
- Microsoft Windows NT Server version 3.5 
-------------------------------------------------------------------------------

The NEC Triple Spin (3x) CD-ROMs are not supported devices under Windows
NT. Various problems may be encountered when using these devices with
Windows NT, including file copy and setup problems.

NOTE: The NEC CDR-500 (3Xi) and NEC CDR-600 (3Xe) are supported, but
require updated firmware.

Changing the operating mode may enable the device to function better under
Windows NT. To do this change the default settings on the configuration
switch block on the rear panel of the device. Switch number 3 should be set
to the ON position. This changes the operating mode from SCSI II to SCSI I.

Also, these devices should have at least firmware version 2.5.

NOTE: Making these changes does not guarantee that the device will function
correctly.

MORE INFORMATION
================

These specific models of the NEC CD-ROMs are known to have problems with Windows
NT.

  Model 500 - 3XI
  Model 600 - 3XE
  Portable  - 3XP

The third-party contact information included in this article is provided to help
you find the technical support you need. This contact information is subject to
change without notice. Microsoft in no way guarantees the accuracy of this
third-party contact information.

Additional problems may be encountered due to the media heating up during
operation. When this happens the drive will no longer recognize the disk. The
only work around is to remove the media and let it cool down. For additional
information contact NEC Technical Support for CD-ROMs at (800) 632-4525.

The NEC products included here are manufactured by vendors independent of
Microsoft; we make no warranty, implied or otherwise, regarding these products'
performance or reliability.

Additional query words: prodnt

======================================================================
Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTSsearch kbWinNTS350 kbWinNTS350search
Version           : winnt:3.5

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.