KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q123095: Windows Err Msg: Invalid VxD… Device # 0484, Service 800D…

Article: Q123095
Product(s): Microsoft Windows 3.x Retail Product
Version(s): 
Operating System(s): 
Keyword(s): 
Last Modified: 17-DEC-2000

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows for Workgroups version 3.11 
-------------------------------------------------------------------------------

SYMPTOMS
========

The following error message may occur when you start Windows for Workgroups
version 3.11:

  Invalid VxD dynamic link call to device # 0484, service 800D. Your Windows
  configuration is invalid. Run the Windows Setup program again to correct this
  problem.

After receiving this message, you cannot enter Windows.

CAUSE
=====

This error message is caused by either a corrupted IFSMGR.386 file, or a missing
device line in the [386Enh] section of the SYSTEM.INI file.

RESOLUTION
==========

To correct this error, verify that the device line exists in the SYSTEM.INI
file. If necessary, edit the SYSTEM.INI file with a text editor, such as Windows
Notepad or MS-DOS Editor, and add the following line to the [386Enh] section:

  device=ifsmgr.386

Then, expand the file from your original Windows for Workgroups 3.11 disk set to
your Windows SYSTEM subdirectory. For example, if your hard disk is drive C and
your Windows directory is called WINDOWS, type the following command:

  c:\windows\expand a:\ifsmgr.38_ c:\windows\system\ifsmgr.386

NOTE: The file IFSMGR.38_ is located on Disk 4 of the 3.5-inch disk set and Disk
5 of the 5.25-inch disk set.

For more information about using the EXPAND command, type "EXPAND /?" (without
the quotation marks) at an MS-DOS command prompt.

Additional query words: 3.11 err msg

======================================================================
Keywords          :  
Technology        : kbAudDeveloper kbWFWSearch kbWFW311

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.