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Q123077: PING Causes Reboot If Executed Outside Windows for Workgroups

Article: Q123077
Product(s): Microsoft Windows 3.x Retail Product
Version(s): 
Operating System(s): 
Keyword(s): 
Last Modified: 17-DEC-2000

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The information in this article applies to:

- Microsoft Windows for Workgroups version 3.11 
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SYMPTOMS
========

After you install Microsoft 32-bit TCP/IP and issue a PING.EXE, ARP.EXE,
NBTSTAT.EXE, NETSTAT.EXE, or ROUTE.EXE command from a real mode MS-DOS command
prompt, one of the following problems occurs:

- The machine reboots
  -or-

- The machine stops responding (locks up)
  -or-

- The system generates an EMM exception error

CAUSE
=====

Because Microsoft TCP/IP-32 is an NDIS3 protocol, the utilities must be run from
within Windows for Workgroups while the protocol is loaded.

RESOLUTION
==========

To correctly use the TCP/IP utilities, choose the MS-DOS Prompt icon to open an
MS-DOS window within Windows for Workgroups, and then run the utility using its
proper syntax. For example, to run the PING command, type the following:

  c:\windows>ping 127.0.0.1

Additional query words: 3.11 tcpip tshoot execute

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Keywords          :  
Technology        : kbAudDeveloper kbWFWSearch kbWFW311

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