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Q123000: PC Win: Cannot Control Typeface Printed from Mail

Article: Q123000
Product(s): Microsoft Mail For PC Networks
Version(s): WINDOWS:3.0,3.0b,3.2,3.2a
Operating System(s): 
Keyword(s): 
Last Modified: 15-NOV-1999

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The information in this article applies to:

- Microsoft Mail for Windows, versions 3.0, 3.0b, 3.2, 3.2a 
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SUMMARY
=======

There is no way to control the exact typeface selected when you print from
Microsoft Mail for Windows.

MORE INFORMATION
================

When you view message text on your screen, you can switch between two fonts,
known as Fixed Font and Normal Font. To change these fonts, you change the
FixedFont and NormalFont settings in the [Microsoft Mail] section of the
MSMAIL.INI file. For more information about the [Microsoft Mail] section of the
MSMAIL.INI file, please see the following article in the Microsoft Knowledge
Base:

  Q86100 PC Win: MSMAIL.INI Entries in [Microsoft Mail]

When the message is printed, if Normal Font is the current view, Mail will print
a typeface named "Helv," regardless of the Normal Font specified in the
MSMAIL.INI file. If Fixed Font is the current view, a typeface named "MSMAIL3"
will be printed, regardless of the Fixed Font specified in the MSMAIL.INI file.
You can change the size of the printed text by changing the PrintFont setting in
the [Microsoft Mail] section of the MSMAIL.INI file.

Messages printed from two different workstations may produce printing that
appears to have a different typeface because there is no Helv font installed in
Windows version 3.1 or later.

Since Helv does not exist, Windows tries to select a similar typeface. The final
typeface selected may vary based on the following criteria:

- The printer driver installed under Windows

- Additional fonts installed under Windows

- Third-party font manager products installed under Windows

With Windows 3.1 and Mail 3.2 installed and no additional fonts or font manager
products, messages printed with the Normal Font selected will vary based upon
the printer driver. For example, assume that a Hewlett-Packard LaserJet III
printer with PostScript is installed. If a message is printed using the LaserJet
HPCL driver, Univers will be the typeface used. If the same message is printed
using the PostScript driver, Helvetica will be used.

If additional fonts are installed onto the system, Windows may find a closer
match to Helv, based on information in the font itself. If this happens, output
may appear different than Helvetica or Univers. If the characteristics of the
selected font are not correct, the printed text may appear drastically
different. The only way to prevent this type of problem is to remove the
offending font from the system.

If a third-party font manager is installed on the system, it may be able to
bypass Windows' own process to select the print typeface. To determine if this
is occurring, you need to temporarily deactivate or remove the font manager.

NOTE: You can force a particular typeface to be selected for display by changing
settings in the [Font Substitution] section of the WIN.INI file. However, this
will not have any effect on the process of selecting a printer typeface.


Additional query words: typeface 3rd party

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Keywords          :  
Technology        : kbMailSearch kbZNotKeyword3 kbMail300 kbMail320 kbMail300b kbMail320a
Version           : WINDOWS:3.0,3.0b,3.2,3.2a

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