KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q122990: AppStart Doesn’t Change Cursor to Hourglass

Article: Q122990
Product(s): Microsoft Systems Management Server
Version(s): winnt:1.0,1.1
Operating System(s): 
Keyword(s): kbnetwork smsgeneral kbArtTypeINF
Last Modified: 27-JUL-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Systems Management Server versions 1.0, 1.1 
-------------------------------------------------------------------------------


SYMPTOMS
========

When you start a Microsoft Systems Management Server shared application,
AppStart does not change the cursor to the "waiting" hourglass cursor. This may
cause the user to think the application wasn't launched.

CAUSE
=====

AppStart isn't changing the cursor type when it is called. Because AppStart can
take up to 15-20 seconds before the actual application loads and starts, the
cursor will remain an arrow for this amount of time until the actual application
takes over and changes the cursor type.

This can result in the user thinking the application didn't launch and attempting
to launch the same application again, resulting in multiple copies of the
application being launched when AppStart finally catches up with the user's
input.

STATUS
======

Microsoft has confirmed this to be a problem in Systems Management Server
versions 1.0 and 1.1. We are researching this problem and will post new
information here in the Microsoft Knowledge Base as it becomes available.


Additional query words: sms prodsms

======================================================================
Keywords          : kbnetwork smsgeneral kbArtTypeINF 
Technology        : kbSMSSearch kbSMS100 kbSMS110
Version           : winnt:1.0,1.1

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.