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Q122989: SMS Err Msg: PowerPoint Could Not Locate or Start the Quick….

Article: Q122989
Product(s): Microsoft Systems Management Server
Version(s): winnt:1.0,1.1
Operating System(s): 
Keyword(s): kbnetwork smsgeneral kbArtTypeINF
Last Modified: 27-JUL-2001

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The information in this article applies to:

- Microsoft Systems Management Server versions 1.0, 1.1 
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SYMPTOMS
========

When you start a shared version of Microsoft PowerPoint Quick Viewer, the
following error message appears:

  PowerPoint could not locate or start the Quick Preview. It can be installed
  using PowerPoint Setup.

When you attempt to start PowerPoint Quick Viewer a second time, the application
runs fine.

CAUSE
=====

This problem is caused by a communication failure between AppStart and Quick
Preview in correctly distinguishing a busy condition from a failure to launch
the application.

STATUS
======

Microsoft has confirmed this to be a problem in Systems Management Server
versions 1.0 and 1.1. We are researching this problem and will post new
information here in the Microsoft Knowledge Base as it becomes available.


Additional query words: sms prodsms

======================================================================
Keywords          : kbnetwork smsgeneral kbArtTypeINF 
Technology        : kbSMSSearch kbSMS100 kbSMS110
Version           : winnt:1.0,1.1

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