KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q122988: SMS Installation Incomplete with Missing Admin Drive Share

Article: Q122988
Product(s): Microsoft Systems Management Server
Version(s): winnt:1.0,1.1
Operating System(s): 
Keyword(s): kbnetwork kbsetup smssetup
Last Modified: 27-JUL-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Systems Management Server versions 1.0, 1.1 
-------------------------------------------------------------------------------


SYMPTOMS
========

When you install Microsoft Systems Management Server on a drive that has the
Administrator share deleted, Systems Management Server installs a site that has
most subdirectories missing, and Setup does not report any errors. This results
in an unusable Systems Management Server site.

CAUSE
=====

Systems Management Server Setup and the Systems Management Server services
require that the Administrative drive shares (such as C$) exist on a server
before Systems Management Server is installed. These shares are installed by
default by LAN Manager and Windows NT.

Systems Management Server Setup begins installation and creates part of the
directory structure on the target drive. Systems Management Server then starts
the SMS_SITE_CONFIG_MANAGER service which completes the installation. The
service attempts to look for the UNC name \\<server name>\<drive>$
to complete the installation. If this share doesn't exist, an error will be
reported in the SCMAN.LOG file but the site does not complete the installation.

WORKAROUND
==========

The drive administrative shares will be recreated the next time you reboot of
the system or you can manually recreate the shares. In order to recover from the
damaged Systems Management Server installation, use Systems Management Server
Setup to remove the site and then reinstall it from the beginning.

STATUS
======

Microsoft has confirmed this to be a problem in Systems Management Server
versions 1.0 and 1.1. We are researching this problem and will post new
information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: sms prodsms

======================================================================
Keywords          : kbnetwork kbsetup smssetup 
Technology        : kbSMSSearch kbSMS100 kbSMS110
Version           : winnt:1.0,1.1

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.