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Q122703: No Envelope Paper Selection on HP DeskJet 400 in Windows NT 4.0

Article: Q122703
Product(s): Microsoft Windows NT
Version(s): 4.0
Operating System(s): 
Keyword(s): kbprint kbPrintingkbbuglist kbfixlist
Last Modified: 07-SEP-2001

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The information in this article applies to:

- Microsoft Windows NT Workstation version 4.0 
- Microsoft Windows NT Server version 4.0 
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SYMPTOMS
========

When configuring the Hewlett-Packard (HP) DeskJet 400 printer driver
(Hpdskjet.dll) to print to Manual Feed Envelope tray, you find that it is not
available.

CAUSE
=====

The driver Hpdskjet.dll does not support Manual Feed Envelope Tray.

STATUS
======

Support for manual feed envelopes with the Hpdskjet.dll driver is included in
the latest Windows NT version 4.0 U.S. Service Pack. For information on
obtaining the Service Pack, query on the following word in the Microsoft
Knowledge Base (without the spaces):

  S E R V P A C K

Additional query words: prodnt nt4sp3fea

======================================================================
Keywords          : kbprint kbPrinting kbbuglist kbfixlist
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : 4.0
Hardware          : x86
Issue type        : kbinfo

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