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Q122667: Writer: Card Borders Print Solid Green on HP DeskJet

Article: Q122667
Product(s): Microsoft Home Kids Products
Version(s): WINDOWS:1.0,1.1,1.1a
Operating System(s): 
Keyword(s): 
Last Modified: 27-NOV-1999

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The information in this article applies to:

- Microsoft Creative Writer for Windows, versions 1.0, 1.1, 1.1a 
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SYMPTOMS
========

In Creative Writer, when you print a card to a Hewlett Packard (HP) DeskJet 500C
or 550C printer, colored borders may appear as solid green, with the actual
border shapes appearing very faintly underneath the solid green border.

CAUSE
=====

This behavior occurs when you use version 3.0 of the HP DeskJet driver.

RESOLUTION
==========

To correct this problem, upgrade to version 3.1 or later of the HP DeskJet 500C
or 550C driver.

The HP DeskJet 500C and 550C drivers are manufactured by Hewlett Packard, a
vendor independent of Microsoft; we make no warranty, implied or otherwise,
regarding this product's performance or reliability.

Additional query words: 1.00 1.10 green ugly solid desk jet border mskids win kids 1.1 3.10 dj hpdj hpdeskjet mczee printout output 1.10a

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Keywords          :  
Technology        : kbHomeProdSearch kbCreativeWriter100 kbCreativeWriter110 kbCreativeWriter110a
Version           : WINDOWS:1.0,1.1,1.1a

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