KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q122572: Multiple Events Appear for Intelligent Digiboard Adapters

Article: Q122572
Product(s): Microsoft Windows NT
Version(s): 
Operating System(s): 
Keyword(s): 
Last Modified: 08-AUG-2001

3.50

WINDOWS

kb3rdparty

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Workstation version 3.5 
- Microsoft Windows NT Server version 3.5 
-------------------------------------------------------------------------------

SYMPTOMS
========

After you upgrade to Windows NT version 3.5 with any of the Intelligent
Digiboard adapters, more than one of the following events may appear in the
Event Viewer:

  Event ID: 4103 Source: ntxall Type: Information
  Description: Overriding current configuration to use 8K memory mapped window
  on ntxall<a>.

  Event ID: 25 Source: Serial Type: Error
  Description: User configuration for parameter ntxall<a>Line<b>
  Concentrator<c>Port<d> must have PortAddress.

where: <a> is order number of installed adapters in Windows NT (usually 2
if a network adapter was installed first on this computer) <b> is the line
number used on the Digiboard adapter (usually 1) <c> is the concentrator
number used on the Digiboard adapter (usually 1) <d> is the number of each
port configured on the Digiboard adapter.

CAUSE
=====

The ntxall subkey in the Windows NT Registry should reside under the Services
subkey of HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet for all intelligent
Digiboard adapters. Any subkeys residing under the Parameters subkey of
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Serial are port
configurations for non-intelligent Digiboard adapters and any additional
communication ports. This problem occurs after the upgrade process where a copy
of the ntxall subkey tree was placed under the Parameters subkey.

RESOLUTION
==========

To prevent these events from appearing in the Event Viewer, modify the Windows
NT Registry.

  WARNING: Using Registry Editor incorrectly can cause serious, system-wide
  problems that may require you to reinstall Windows NT to correct them.
  Microsoft cannot guarantee that any problems resulting from the use of
  Registry Editor can be solved. Use this tool at your own risk.

1. Start REGEDT32.EXE and locate the following Registry subkey:

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet \Services\Serial\Parameters

2. Remove all subkeys below and including ntxall<a>.

3. Exit the Registry Editor.

4. Shut down and restart Windows NT.

Digiboard is manufactured by Digi International, Inc., a vendor independent of
Microsoft; we make no warranty, implied or otherwise, regarding these products'
performance or reliability.

Additional query words: prodnt pc/xe 2port mc/xe c/x

======================================================================
Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTSsearch kbWinNTS350 kbWinNTS350search

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.