KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q122445: Unexpected Network Error When Changing WfWG Password

Article: Q122445
Product(s): Microsoft Windows NT
Version(s): 3.10 3.50
Operating System(s): 
Keyword(s): 
Last Modified: 08-AUG-2001

3.10 3.50

WINDOWS

kbinterop kberrmsg kbbug3.10 kbfix3.50.sp2

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Server version 3.1 
- Microsoft Windows NT Workstation version 3.1 
- Microsoft Windows NT Advanced Server, version 3.1 
- Microsoft Windows NT Workstation version 3.5 
- Microsoft Windows NT Server version 3.5 
-------------------------------------------------------------------------------

SYMPTOMS
========

In a Windows NT domain, if you attempt to change the password of your Windows
for Workgroups version 3.11 client workstation, and if the minimum password age
has not expired, the following error message appears:

  Error 59: An unexpected network error has occurred.


CAUSE
=====

Windows NT uses a Transact server to respond to downlevel client Transact API.
To change the password, the downlevel client uses the NetUserPasswordSet API.
This problem occurs due to the transact server not sending the correct return
code for this API. As a result, the client workstation shows a generic error
message of Error 59.

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT and Windows NT
Advanced Server version 3.1 and Windows NT Workstation and Windows NT Server
version 3.5. This problem was corrected in the latest U.S. Service Pack for
Windows NT version 3.5. For information on obtaining the Service Pack, query on
the following word in the Microsoft Knowledge Base (without the spaces):

  S E R V P A C K

Additional query words: prodnt 3.10 wfw wfwg dos

======================================================================
Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW310 kbWinNTSsearch kbWinNTS350 kbWinNTS310 kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNTS350search kbWinNTS310search kbWinNT310Search kbWinNTW310Search
Version           : 3.10 3.50

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.