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Q122440: Err Msg: Cannot Load Catalog From Tape

Article: Q122440
Product(s): Microsoft Windows NT
Version(s): 
Operating System(s): 
Keyword(s): 
Last Modified: 08-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Workstation versions 3.5, 3.51, 4.0 
- Microsoft Windows NT Server versions 3.5, 3.51, 4.0 
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SYMPTOMS
========

When you use the Windows NT Backup program (NTBACKUP.EXE) with any tape device
connected to a QLogic PCI SCSI adapter on a PCI bus, the following error message
may appear:

  Cannot load catalog from tape

CAUSE
=====

There is a problem with the SCSI adapter driver for the QLogic PCI SCSI adapter.

RESOLUTION
==========

To work around this problem, do one of the following:

- Use another supported SCSI adapter. Refer to the Windows NT version 3.5
  Hardware Compatibility List.

  -or-

- Call QLogic Technical Support at (800) 737-6524 for more information.

The QLogic product discussed here is manufactured by QLogic, a vendor independent
of Microsoft; we make no warranty, implied or otherwise, regarding this
product's performance or reliability.

Additional query words: prodnt controller

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Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT350search kbWinNT400search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search

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