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Q122414: RAS: Error 651 with the Evercom 24E+ Modem

Article: Q122414
Product(s): Microsoft Windows 3.x Retail Product
Version(s): WINDOWS:3.11
Operating System(s): 
Keyword(s): 
Last Modified: 22-SEP-1999

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The information in this article applies to:

- Microsoft Windows for Workgroups version 3.11 
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SYMPTOMS
========

When you try to dial using Remote Access Services (RAS) with an Evercom 24E+
modem, you receive the following error message:

  Error 651: Your modem (or other connecting device) has reported an error.

The problem exists only when you try to dial through RAS. Other communications
programs may still function without errors.

CAUSE
=====

This error message occurs when RAS cannot correctly communicate with the modem.
The COMMAND_INIT string

  AT&F &C1 &D2 Q0 V1 \N1 S0=0 S2=128 S7=55<speaker><cr>

in the MODEM.INF file for the Evercom 24E+ is incorrect.

RESOLUTION
==========

To correct this problem, use the Hayes Compatible 2400 selection instead of the
Evercom 24E+ selection in the RAS Setup.

Additional query words: 3rdparty err msg 3.11 311 651

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Keywords          :  
Technology        : kbAudDeveloper kbWFWSearch kbWFW311
Version           : WINDOWS:3.11

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