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Q122319: NEC CDR-500 and CDR-600 May Require Firmware Upgrade

Article: Q122319
Product(s): Microsoft Windows NT
Version(s): winnt:3.5
Operating System(s): 
Keyword(s): 
Last Modified: 08-AUG-2001

3.50

WINDOWS

kb3rdparty

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The information in this article applies to:

- Microsoft Windows NT Workstation version 3.5 
- Microsoft Windows NT Server version 3.5 
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SYMPTOMS
========

When you install or access an NEC CDR-500 (3Xi) or NEC CDR-600 (3Xe) CD-ROM in
Windows NT version 3.5, problems may occur.

CAUSE
=====

Problems may occur if the NEC SCSI CD-ROM is configured as a SCSI-2 device.

RESOLUTION
==========

To correct this problem, do one of the following:

- Configure the NEC SCSI CD-ROM as a SCSI-1 device.

  -or-

- The third-party contact information included in this article is provided to
  help you find the technical support you need. This contact information is
  subject to change without notice. Microsoft in no way guarantees the accuracy
  of this third-party contact information.

  Contact NEC Technical Support for version 2.5 or later of the CD-ROM firmware
  to make it work as a SCSI-2 device. The number for NEC Technical Support is
  (800) 632-4525.

The NEC products discussed here are manufactured by NEC Technologies, Inc., a
vendor independent of Microsoft; we make no warranty, implied or otherwise,
regarding these products' performance or reliability.

Additional query words: prodnt 3rdparty

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Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTSsearch kbWinNTS350 kbWinNTS350search
Version           : winnt:3.5

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