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Q122200: Err Msg: The Remoteboot Service Service Returned…

Article: Q122200
Product(s): Microsoft Windows NT
Version(s): 
Operating System(s): 
Keyword(s): 
Last Modified: 08-AUG-2001

3.50

WINDOWS

kbtool

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The information in this article applies to:

- Microsoft Windows NT Server versions 3.5, 3.51, 4.0 
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SYMPTOMS
========

When you attempt to start the Windows NT Server version 3.5 Remoteboot service
from the Services portion of Control Panel, the following error message may
appear:

  The Remoteboot Service service returned service specific error 2612

When you attempt to start the Remoteboot service from a command line with the NET
START REMOTEBOOT command, the following error message appears:

  A service specific error occurred: 2612

In addition, the following event messages appear in Event Viewer:

  Event ID: 5766, Source: RemoteBoot, Type: Error Description: Service failed
  to initialize from its database. The database may be missing or corrupted.
  Service will attempt restoring the database from the backup.

  Event ID: 5767, Source: RemoteBoot, Type: Error Description: Service failed to
  restore its database from the backup. Service will not start.

  Event ID: 7024, Source: Service Control Manager, Type: Error Description: The
  Remoteboot Service service terminated with service-specific error 2612.

CAUSE
=====

This problem occurs because the MDB extension files in the server's
%SystemRoot%\RPL directory and in the %SystemRoot%\RPL\Backup directory are
corrupt, read-only, or non-existent.

RESOLUTION
==========

To enable the Remoteboot service, use the following procedure:

1. Make sure that the MDB extension files are not marked read-only.

2. Assuming that SYSTEM.MDB and RPLSVC.MDB are located in the %SystemRoot%\RPL
  and %SystemRoot%\RPL\Backup directories and are not marked read-only, the
  files are probably corrupt. If so, either delete or rename the *.MDB files.

3. Copy the MDB extension files from the CLIENTS\RPL directory on the Windows NT
  Server version 3.5 Installation CD-ROM. Make sure to remove the read-only
  attributes after copying the files.

4. Restart the Remoteboot service.

5. Backup the Remoteboot database by choosing BackupDatabase from the Configure
  menu of Remoteboot Manager.

Additional query words: rpl prodnt
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Keywords          :  
Technology        : kbWinNTsearch kbWinNT351search kbWinNT350search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search

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