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Q122133: Err Msg: Unable to Locate Mass Storage Device

Article: Q122133
Product(s): Microsoft Windows NT
Version(s): 
Operating System(s): 
Keyword(s): 
Last Modified: 08-AUG-2001

3.50

WINDOWS

kb3rdparty kberrmsg

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The information in this article applies to:

- Microsoft Windows NT Workstation version 3.5 
- Microsoft Windows NT Server version 3.5 
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SYMPTOMS
========

When you install Windows NT version 3.5 with a Mylex DAC960 SCSI adapter, the
following message may appear when you run Setup:

  Unable to locate mass storage device.

RESOLUTION
==========

An updated driver for the Mylex DAC960 SCSI adapter is available on the Mylex
BBS at (510) 796-5144. The file to download is 13NT5300.EXE, which is a
self-extracting file. To properly extract files, use the -d option. For more
information, call Mylex Technical Support at (510) 796-6100, extension 700.

The Mylex product discussed here is manufactured by Mylex Corp., a vendor
independent of Microsoft; we make no warranty, implied or otherwise, regarding
this product's performance or reliability.

Additional query words: prodnt find detect
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Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTSsearch kbWinNTS350 kbWinNTS350search

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