KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q121850: Windows NT Hangs on Computers Using AMD PCNet Network Cards

Article: Q121850
Product(s): Microsoft Windows NT
Version(s): 
Operating System(s): 
Keyword(s): 
Last Modified: 08-AUG-2001

3.50

WINDOWS

kbhw

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Workstation version 3.5 
- Microsoft Windows NT Server version 3.5 
-------------------------------------------------------------------------------

SYMPTOMS
========

Windows NT stops responding (hangs) when you try to copy a file during periods
of high network traffic. If you are using a computer with a built- in network
adapter, the system may hang intermittently.

CAUSE
=====

These problems occur when you are using one of the AMD PCNet network adapters
and the Windows NT version 3.5 AMD Enet driver (PCNTN3.SYS).


RESOLUTION
==========

Contact Compaq Technical Support at (800) 652-6672 for the latest version of the
Compaq Support Software Diskette (SSD) for Windows NT 3.5. For more information
on the Compaq SSD, query on the following words here in the Microsoft Knowledge
Base:

  COMPAQ SSD V112

The Compaq products discussed here are manufactured by Compaq Computer Corp., a
vendor independent of Microsoft; we make no warranty, implied or otherwise,
regarding these products' performance or reliability.

Additional query words: prodnt v1.12a 3rdparty

======================================================================
Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTSsearch kbWinNTS350 kbWinNTS350search

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.