KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q121547: Setup Doesn’t Detect NEC 260 IDE CD-ROM Used by Gateway 2000

Article: Q121547
Product(s): Microsoft Windows NT
Version(s): 3.5 3.51 4.0
Operating System(s): 
Keyword(s): kb3rdparty kbhw kbHardware
Last Modified: 08-AUG-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Workstation versions 3.5, 3.51, 4.0 
- Microsoft Windows NT Server versions 3.5, 3.51, 4.0 
-------------------------------------------------------------------------------

SUMMARY
=======

When you install Windows NT version 3.5 on a Gateway 2000 machine with an NEC
260 CD-ROM drive (IDE CD-ROM), the Setup program does not detect it. Windows NT
version 3.5 supplies a driver for IDE CD-ROM drives that follow the ATAPI 1.2 or
higher specification. If you experience problems installing the Gateway-supplied
NEC 260 CD-ROM drive, call Gateway Technical Support at (800) 846-2301.

MORE INFORMATION
================

The documentation that is shipped with this Gateway package states that the NEC
260 CD-ROM drive follows the ATAPI 1.8 specification. The documentation should
state that the CD-ROM follows the ATAPI A1.8 specification, which is a
pre-release specification that has not been ratified by the ATAPI council.


NOTE: NEC also manufactures the CDR260R CD-ROM drive, which does conform to ATAPI
1.2 specification and works with Windows NT version 3.5. Starting in November
1994, Gateway 2000 began shipping the CDR260R rather than the CDR260 in its
computers.

The third-party products discussed here are manufactured by vendors independent
of Microsoft; we make no warranty, implied or otherwise, regarding these
products' performance or reliability.

Additional query words: prodnt 3rdparty

======================================================================
Keywords          : kb3rdparty kbhw kbHardware 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT350search kbWinNT400search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search
Version           : 3.5 3.51 4.0

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.