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Q121520: Fatal Error on Drive 1 with Adaptec 1540CF SCSI Controller

Article: Q121520
Product(s): Microsoft Windows NT
Version(s): WinNT:3.1,3.5,3.51,4.0
Operating System(s): 
Keyword(s): 
Last Modified: 08-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 3.1 
- Microsoft Windows NT Workstation version 3.1 
- Microsoft Windows NT Advanced Server, version 3.1 
- Microsoft Windows NT Workstation versions 3.5, 3.51, 4.0 
- Microsoft Windows NT Server versions 3.5, 3.51, 4.0 
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SYMPTOMS
========

When you use the Windows NT Backup program (NTBACKUP.EXE) with an Adaptec 1540CF
SCSI controller and an Exabyte 8500 tape drive, the following error message may
appear:

  Fatal error on drive 1

CAUSE
=====

This problem occurs when the on-board termination on the Adaptec 1540CF SCSI
controller is not properly disabled.

RESOLUTION
==========

The Adaptec 1540CF SCSI controller has a software option for on-board
termination instead of physical resistor terminators. To perform the error- free
backup, the on-board termination on this SCSI card needs to be fully disabled
with the software option. For additional information regarding the software
option, call Adaptec Technical Support at (800) 959-7274.

The products discussed here are manufactured by Adaptec, Inc., a vendor
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.

Additional query words: prodnt 3.10 aha

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Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT350search kbWinNT400search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTW310 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS350 kbWinNTS310 kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNTS351search kbWinNTS350search kbWinNTS310search kbWinNT310Search kbWinNTW310Search
Version           : WinNT:3.1,3.5,3.51,4.0

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