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Q121348: Err Msg: Cardware Requires 386 Enhanced Mode

Article: Q121348
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:3.1,3.11
Operating System(s): 
Keyword(s): 
Last Modified: 17-OCT-1999

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The information in this article applies to:

- Microsoft Windows versions 3.1, 3.11 
- Microsoft Windows for Workgroups versions 3.1, 3.11 
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SYMPTOMS
========

When you try to run Windows in standard mode or when you run Windows or Windows
for Workgroups Setup, you receive one of the following messages:

  Cardware requires 386 enhanced mode.

  -or-

  Setup error Cardware requires 386 enhanced mode.

CAUSE
=====

Cardware is a memory-resident device driver that requires a protected-mode
interface. When Windows initializes real mode during Setup, Cardware interrupts
with an error message and discontinues Setup.

WORKAROUND
==========

To work around this problem, use the uninstall utility located on the Cardware
installation disks. Run the uninstall utility once, run Windows Setup, then
reinstall Cardware. (This is the preferred method.) As an alternative, you can
edit the CONFIG.SYS file to remove the reference to Cardware and then restart
your system. Windows Setup will then run without generating the aforementioned
errors. After you install Windows, you must reinstall the Cardware utility to
update the appropriate files.

MORE INFORMATION
================

Cardware is manufactured by Award Software International, Inc., a vendor
independent of Microsoft; we make no warranty, implied or otherwise, regarding
this product's performance or reliability.


Additional query words: 3.10 3.11 protect mode enh win /s err msg 3rdparty

======================================================================
Keywords          :  
Technology        : kbAudDeveloper kbWin3xSearch kbWFWSearch kbZNotKeyword3 kbWin310 kbWin311 kbWFW310 kbWFW311
Version           : WINDOWS:3.1,3.11

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