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Q121169: Lotus ScreenCam for Windows Causes Blank Screen

Article: Q121169
Product(s): Microsoft Windows 95.x Retail Product
Version(s): 
Operating System(s): 
Keyword(s): 
Last Modified: 17-DEC-2000

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The information in this article applies to:

- Microsoft Windows 95 
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SYMPTOMS
========

When you are using Lotus ScreenCam for Windows version 1.0a, the screen goes
completely blank--you see nothing other than the mouse moving.

CAUSE
=====

This problem occurs when ScreenCam tries to access Windows 95 internal system
data using incorrect commands. This prevents ScreenCam from repainting the
display, resulting in the blank screen.

WORKAROUND
==========

ScreenCam does run correctly when loaded from Microsoft Windows version 3.x in a
virtual machine (VM). For more information about running Microsoft Windows
version 3.x in a VM, refer to the Windows 95 release notes.

MORE INFORMATION
================

ScreenCam is a multimedia tool used to capture application screen activity,
cursor movements, and sound into an integrated movie.

ScreenCam is manufactured by Lotus Development Corporation, a vendor independent
of Microsoft; we make no warranty, implied or otherwise, regarding this
product's performance or reliability.

Additional query words: 3rdparty screen cam empty ms-dos session ms-dos window

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Keywords          :  
Technology        : kbWin95search kbZNotKeyword3

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