KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q121057: 20 Second Delay in Keystrokes and Mouse Movements in TCP/IP-32

Article: Q121057
Product(s): Windows for Workgroups and Windows NT Networking Issues
Version(s): 3.11; WINDOWS:3.11
Operating System(s): 
Keyword(s): 
Last Modified: 31-OCT-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft TCP/IP-32 for Windows for Workgroups, version 3.11 
- Microsoft Windows for Workgroups version 3.11 
-------------------------------------------------------------------------------

SYMPTOMS
========

There may be a 20 second delay in keystrokes and mouse movements when you are
running Windows for Workgroups version 3.11 with TCP/IP-32. This delay may be
repeated at intervals of 5 to 10 minutes.

This problem occurs when TCP/IP is NOT the default protocol, and the Enable
LMHOSTS Lookup check box is selected in Network Setup.

After your computer stops responding (hangs) for approximately 20 seconds, the
following message appears:

  DOS Error 53: The computer name specified in the network path cannot be
  located.

WORKAROUND
==========

To work around this problem, make TCP/IP the default protocol.

STATUS
======

Microsoft has confirmed this to be a problem in TCP/IP-32. We are researching
this problem and will post new information here in the Microsoft Knowledge Base
as it becomes available.

Additional query words: wfw wfwg prodtcp32 1.00 3.11

======================================================================
Keywords          :  
Technology        : kbAudDeveloper kbTCPIPSearch kbWFWSearch kbZNotKeyword3 kbWFW311 kbTCPIP311
Version           : :3.11; WINDOWS:3.11

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.