Q120734: Microsoft Windows NT Internet Servers
Article: Q120734
Product(s): Microsoft Product Support Information
Version(s):
Operating System(s):
Keyword(s):
Last Modified: 10-JUL-2002
SUMMARY
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This article explains how Microsoft is using Microsoft Windows NT systems to
provide large-scale customer support through the Internet.
HISTORY
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Microsoft first established a public FTP server during the summer of 1993. During
the first six months of operation, it handled about 280,000 anonymous logons.
Use of this server increased dramatically as Internet popularity grew, and
through the first half of 1994 the server was handling 250,000 anonymous logons
per month and the T1 line (1.5 million bits per second) it used to reach the
Internet became saturated. Microsoft examined the situation and decided to
expand the services offered over the Internet.
Microsoft established three new Internet servers--each one an expandable
multi-processor Windows NT version 3.5 server capable of handling millions of
requests per month. To ensure adequate bandwidth for customer access to the
servers, the T1 line was upgraded to a T3 line capable of 45 million bits per
second.
CURRENT SERVICES
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The key services being provided are Gopher and World Wide Web.
GOPHER SERVICE
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Internet Gopher services are available from gopher.microsoft.com on port
1. Gopher is a protocol that facilitates browsing and locating information
over a network. Gopher client and server software for many platforms (including
Microsoft Windows) is available in the public domain. Microsoft is using public
domain Gopher server software developed by the European Microsoft Windows NT
Academic Centre (EMWAC). The server software and more information on its use can
be found at emwac.ed.ac.uk in the directory pub/gophers.
The Microsoft Gopher server contains over 50,000 Knowledge Base articles complete
with full text search indexing. Simply click your way through the Knowledge Base
article menu to a specific product, then select a search menu. Type in a keyword
and all articles for that product are searched for it. A list of articles
matching the search word is returned, and clicking on one of the displayed
titles downloads that article for display. The top-level item "Welcome to the
Microsoft Gopher Server" has instructions and updated information.
WORLD WIDE WEB SERVICE
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HTTP (or HyperText Transfer Protocol) is widely used on the Internet for
publishing information with links to other items. It is often referred to as a
HyperMedia service because it allows pointers to different media items: text,
pictures, sounds, movies, etc. The Microsoft World Wide Web server named,
www.microsoft.com contains information on the company's products and strategies.
The home page (or top-level display) on the server also has pointers to
gopher.microsoft.com, so it makes an ideal entry-point to Internet services at
Microsoft. Microsoft is using public domain HTTP server software developed by
the European Microsoft Windows NT Academic Centre (EMWAC). The server software
and more information on its use can be found at emwac.ed.ac.uk in the directory
pub/https.
Several public domain HTTP clients are available for many platforms including
Microsoft Windows. One of the more popular ones, MOSAIC, is a multi-protocol
browser that allows you to access any of the common Internet services from a GUI
interface. This means that the client can attach to www.microsoft.com and view
the homepage, then follow links to information on any of the other servers. Some
of the links even point to servers elsewhere on the Internet.
FOR ASSISTANCE
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Microsoft cannot provide end user assistance on the use of public domain clients
to reach our servers. Please consult your client software documentation or
vendor as needed. We welcome suggestions for content, reports of apparent
server-end problems, and general comments. Send them to these email addresses:
Gopher: gopher@microsoft.com
HTTP: www@microsoft.com
Due to volume, individual email responses usually are not possible. All mail is
read, but these are not product support aliases.
Additional query words: www world wide web net inet
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