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Q120438: Starting Lotus Improv Installed from Server Fails w/ Net Error

Article: Q120438
Product(s): Microsoft Windows NT
Version(s): 
Operating System(s): 
Keyword(s): 
Last Modified: 08-AUG-2001

3.50

WINDOWS

kb3rdparty kberrmsg

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The information in this article applies to:

- Microsoft Windows NT Workstation version 3.5 
- Microsoft Windows NT Server version 3.5 
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SUMMARY
=======

If you install Lotus Improv using the Improv server icon (created by installing
Improv as a server), you get this Improv network licensing dialog box error:

  Another user is attempting to open the license file at the same time you are,
  so Improv is unable to lock the logfile. See your network administrator."

CAUSE
=====

The Improv installation program does not copy a necessary file (IMPROV.V20) into
the IMP_SRV directory.

WORKAROUND
==========

Copy the file IMPROV.V20 manually from the original disk #1 into the directory
IMP_SERV on your hard disk.

If you don't have the original disks, create a file called IMPROV.V20 with a size
of greater than zero bytes in the IMP_SERV directory.

Additional query words: prodnt
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Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTSsearch kbWinNTS350 kbWinNTS350search

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